LastPass Review: Pros & Cons, Features, Ratings, Pricing and more (2024)

There aren’t many bigger names in password management than LastPass. This hugely popular app is powered by LogMeIn, which is one of the world’s largest SaaS companies, and it’s been around since 2008. Yet, despite its serious business-focused background and impressive credentials, it still serves as a legitimately good proposition for individuals, too.

There are some compelling reasons for LastPass’s enviable success. It’s got good security policies and best-in-class features, including easy sharing and impressive password-generation modules, and it also includes dark web monitoring and biometric login. It’s also among a growing number of password managers to be adding support for passkeys.

It’s certainly not the only app to offer these abilities, though, so LastPass will have to impress if it wants to maintain its place in our round-up of the best password managers as well as best business password managers.

LastPass: Plans and pricing

Unlike most password managers, LastPass offers two distinct products for those looking to secure and automate password and credential management for their businesses. The first is the Teams plan, which costs $4 / £4 / AUD$6 per user/month. It offers a vault for every user, 2FA, a security dashboard, and Dark Web monitoring, but is restricted to 50 users or less.

The upgrade plan is the Enterprise plan that costs $6 / $6 / AUD$9 per user/month which can support an unlimited number of users, and includes all the Teams plan features. This plan also adds over 100 customizable policies, 3 SSO apps with MFA, and 1,200+ pre-integrated SSO apps.

The multi-factor authentication or MFA plan, however, is less a password management service and more a multi-factor, biometric credential solution for businesses. This plan is an add-on that costs an additional $3 / £3 / AUD$5 user/month.

There are also individual plans that start with a free tier that’s limited to one device per month. It has dark web monitoring, sharing, and all the other features you would expect, but that device limit will see many people needing to upgrade.

Pay $3 / £3 / AUD$5 for the Premium option and you can add access across all of your devices, emergency access, and 1GB of encrypted file storage. There’s also a $4 / £4 / AUD$6 family package that allows users to deploy six encrypted vaults, a family manager, beefed-up sharing options, and personal dashboards.

Take a look at the LastPass promo codes currently available for further discounts.

LastPass: Setup

Although LastPass has great apps for macOS, Windows, Linux, iOS, and Android, it is most powerful when integrated into your browsing experience with a web browser extension. These extensions are available for all common browsers including Google Chrome, Firefox, Microsoft Edge (including a pre-Chromium legacy version), and Opera. That comfortably covers four in five desktop browsing sessions according to Statcounter figures, but there are some password managers like Bitwarden, that have even more browser support.

Browser extensions for all major platforms enable users to enjoy a seamless password management experience. Single sign-on technology means that once the user has entered their master password, the extension will autofill passwords and other credentials when visiting known sites.

However, downloading the LastPass application is still important, as this will be the users’ hub for managing their data and account settings. The app is easy to download on all platforms, and login only requires your master password or biometric information.

If you’re already using a password manager and you’re simply looking for something that it can’t offer, you can import from all of the main browsers, plus a handful of rival companies like Dashlane, 1Password, and Keeper.

LastPass: Interface and performance

Businesses will be glad to know that LastPass comes with password sharing, password generation, emergency access, one-touch login, and automatic syncing of all data.

Combining password management and MFA enables LastPass to secure every access point used by your business devices with single sign-on for over 1,200 integrated applications.

Advanced administrator controls also enable IT administrators to leverage over 100 policies for user management and data control. This makes it one of the most customizable password management platforms available.

The LastPass applications perform admirably, and in our test, we had no negatives to report. Syncing was efficient and with little lag, and working across multiple devices and browsers was as seamless as the company advertises.

It’s also one of the better-looking apps out there, with clear, easy-to-use menus and distinct sections for passwords, payment details, and the security dashboard. There’s no isolated area for IDs like drivers’ licenses and passports, but you can keep this information in the area designed for notes.

The applications themselves are well-designed, and the user interface is easy to navigate. We’ve tested the application on Windows 10 and 11, macOS, iOS, and Android, and were impressed with all of them.

LastPass: Passkeys

In June 2023, LastPass announced that passkeys are finally coming to its platform by the end of the year, specifically across web, extension, and app experiences, where LastPass will create and save passkeys for eligible websites.

The company hopes that this could even attract a new group of users to the password manager because the passkeys will work on any device that LastPass works on. This means iPhone users who run Windows on their desktop will just be able to use LastPass, instead of having to scan their desktop with their smartphone.

Keeping up-to-date with trends has clearly been a priority for LastPass, which also announced late in 2022 that it would be bringing password management to the metaverse with its Meta Quest app. With the launch of the Apple Vision Pro around the corner, it’s possible that the company already has an app in development for that, too.

LastPass: Security

Security policy can make or break a password management provider. Fortunately, LastPass is recognized as one of the most highly secure password managers available. The LastPass platform end-to-end encrypts all data using 256-bit AES encryption and uses advanced Transport Layer Security to prevent in-transit attacks.

Also, as is industry standard, LastPass does not store users’ master passwords or authentication keys locally or on its servers. So no one, including LastPass, can access a user’s encrypted data remotely.

We were also particularly impressed by LastPass’s frequent external auditing and transparent incident response protocol. This means that if there are any weaknesses in the LastPass system, they are quickly identified and addressed.

Finally, the LastPass bug bounty program adds a community-level pillar to the platform’s security framework and further protects LastPass from bugs and software weaknesses, which demonstrates that the company holds a high level of accountability.

LastPass: Customer support

Both businesses and individuals can avail themselves of the LastPass forums. The forums page contains threads on numerous business-related topics, and we were able to find advice for many niche problems. There are loads of help articles, too.

For issues that can’t be solved by exploring the forum and articles, free online training and how-to guides are also available. Email support is readily available, too, but only certain plans get phone support.

LastPass: The competition

Although LastPass is feature-rich and highly affordable, there are cheaper options that might appeal to businesses on a tight budget.

For example, Sticky Password is cheaper than LastPass, with similar feature sets and security protocols. Another strong competitor is N-Able Passportal business password manager as well as Norton's password manager. You should also consider our comparison of 1Password and LastPass.

LastPass: Final verdict

LastPass is one of the best password managers available, and business leaders or IT administrators would do well to consider it for their organization. Advanced features, top-notch security, and centralized administrator controls and analytics all play their role in this superb password management solution.

Despite its advanced features, LastPass is still highly affordable in most cases, and this contributes significantly to our favorable opinion of the platform. However, if you’re looking for a free account only and you’re not willing to fork out a monthly fee, chances are you’d be better off with something that can support multiple signed in sessions simultaneously like Bitwarden or one of the software giants’ own solutions, like iCloud Keychain or Google Password Manager.

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